How to turn on trace for apache and Jserv to troubleshoot Selfservice Issue?

Most of time Oracle ask us to generate trace file of Apache and Jserv so I though of putting all steps together. 1. Please enable debug in your Apache Conf files Bring down Apache - Set LogLevel debug in the following files httpd.conf, httpd.conf_pls, and jserv.conf - Edit the .../iAS/Apache/Jserv/etc/jserv.properties to enable debug for the java portion of the Apache jserv. example log=true / log.timestamp=true 2. Delete all existing logs from $IAS_ORACLE_HOME/A* ./Apache/logs/ ./Jserv/logs/ ./Jserv/jvm/logs/ 3. Restart Apache 4. Recreate your issue 5. Provide all log and config files with the following script To be executed from the .../iAS/Apache directory: zip logfile.zip \ ./Apache/logs/*_log* \ ./Apache/conf/*.conf \ ./Jserv/logs/*.log \ ./Jserv/logs/jvm/* \ ./Jserv/etc/*.properties \ ./Jserv/etc/*.conf \ ./Jserv/etc/*.ini \ ./Jserv/etc/*.txt